Privacy Policy

Effective Date: [12/18/2024]

This Privacy Policy explains how Swyvery ("we," "us," "our") collects, uses, discloses, and safeguards your information when you use the Swyvery mobile application ("App") and related services ("Services"). Your privacy is important to us, and we are committed to protecting your personal data. By using the App, you consent to the practices described in this Policy.

1. Information We Collect

1. Personal Information: When you create an account, make a purchase, or interact with the App, we may collect personal information such as your name, email address, phone number, and payment details. This information is provided voluntarily by you.
2. Automatically Collected Information: As you navigate through the App, we may collect information automatically, including your IP address, device type, operating system, and usage patterns. This data helps us improve the performance and user experience of the App.
3. Location Data: With your permission, we may collect and process location data from your device to provide location-based services. You can disable location services at any time through your device settings.
4. Transaction Data: We retain transaction data for a period of 7 years, or as required by applicable financial regulations, to comply with legal obligations such as tax and audit requirements. After this period, the data will either be securely deleted or anonymized, unless further retention is mandated by law.

2. How We Use Your Information

1. To Provide Services: The information we collect is used to deliver the Services, process transactions, and provide customer support.
2. For Communication: We may use your contact information to send you updates, promotional offers, and important notices related to your use of the App. You can opt-out of marketing communications at any time.
3. To Improve the App: Usage data and feedback help us understand user preferences and improve our App features and functionality.
4. Legal Compliance: We may use or disclose your information as required by applicable law, regulation, or legal process.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

1. Service Providers: Third-party vendors who assist us in operating the App, processing payments, and providing customer support.
2. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
3. Legal Obligations: If required by law, we may disclose your information to regulatory authorities or law enforcement.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of electronic storage or transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

In the event of a data breach, we will immediately investigate and contain the breach. We will notify affected users as required by law and report the breach to relevant regulatory bodies. Additionally, we will implement measures to prevent similar breaches in the future, such as updating our security protocols and systems.

5. Your Rights and Choices

1. Access and Update: You can access and update your personal information by logging into your account. If you need assistance, you can contact us directly.
2. Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions in those messages or by contacting us.
3. Location Services: You can control location data collection through your device settings.

6. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

7. International Data Transfers

If you are accessing the App from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries. These countries may have data protection laws that differ from those in your jurisdiction. By using the App, you consent to the transfer of your information to the United States and other countries as outlined in this Policy.

Currently, all data processing is conducted within the United States (USA). If international data transfers become necessary in the future, we will ensure that these transfers comply with relevant data protection regulations, such as the General Data Protection Regulation (GDPR) for European users. Adequate safeguards, including Standard Contractual Clauses (SCCs), will be put in place to protect your data according to legal requirements.

8. Jurisdictions of Operations

We primarily operate in the United States (USA). As we expand, we may add additional jurisdictions. Any changes to our areas of operation will be reflected in this Privacy Policy, and users will be notified of any significant updates.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on the App and updating the "Effective Date" at the top of this page. We encourage you to review this Policy regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: customercare@swyvery.com